Customer Relation Officer Dubai UAE

Position: Customer Relation Officer

Date posted: 2022-02-28

Industry: other

Employment type: Full Time

Experience: 2 years

Qualification: Bachelor’s Degree is required

Salary: AED 8000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Relation Officer

Experience – Minimum 2 years’ experience in UAE as a Customer Relation Officer.

Job Description:

• To provide customers financial services which exceed the customer’s expectations by delivering an unbiased, competent, timely, and problem-free service.
• Improve service levels at the branches. Take ownership of customer complaints until final resolution.
• Be a team player and contribute to achievement of goals based on the Key Performance Indicators, in the Branch. Also to support and coach new staff to make easier their assimilation & to achieve the assigned target / Financial & NON-Financial.
• Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction.
• Only UAE Experience will be considered.