Sales Representative Dubai UAE

Position: Sales Representative

Date posted: 2021-12-30

Industry: other

Employment type: Full Time

Experience: minimum 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Sales Representative Vacancy in Dubai

We are looking for a customer service representative for an upcoming business / aluminum, glass, wood industry in Dubai. This is a full-time role and the candidate will be responsible for providing efficient customer support, submitting applications, escalating and resolving complaints across a number of communication channels.

Key Responsibilities:

• Manage large amounts of incoming phone calls.
• Identify and assess customer’s needs to achieve satisfaction.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Communicating with customers through various channels.
• Meet personal/customer service team sales targets and call handling quotas.
• Acknowledging and promptly resolving customer complaints.
• Processing and transferring orders, forms, applications, and requests to relevant departments.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support. Job Requirements:
• The role is based in Dubai, UAE
• 5 Years of relevant customer care experience in the UAE.
• High school diploma, general education degree, or equivalent.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Ability to calmly and quickly resolve queries and provide relevant information as and when requested by the client(s)
• Ability to thrive in a fast-paced environment, multitasking while keeping the focus on the client Benefits:
• Customer service: 5 years (Preferred)