Reception Supervisor Abu Dhabi UAE

Position: Reception Supervisor

Date posted: 2022-12-02

Industry: other

Employment type: Full Time

Experience: 1 to 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Our company is growing rapidly and is looking to fill the role of Reception Supervisor. Please review the list of responsibilities and qualifications.

Job Responsibilities:

• Act as a first point of contact to welcome all patients and visitors.
• Ensure consistent high standards of customer service.
• Develop and oversee processes and procedures in the reception.
• Line management of all reception staff, developing staff, managing appraisals, disciplinary and shift schedule.
• Providing hands-on support in the reception, training and guidance to drive & improve standards.
• Ensure reception team are well informed of new updates.
• Liaise with external maintenance, purchasing department to ensure efficient and timely service.
• Uses effective customer service skills to meet the needs of the patients, families and the staff to facilitate patient flow.
• Ability to organize and manage numerous tasks at one time and meet short deadlines.

Requirements:

• Bachelor’s degree or equivalent
• 1-2 years’ experience as Reception Supervisor or Head Receptionist in a dental setting.
• Proven experience in managing/leading the reception.
• Excellent written and verbal communication skills in both English and Arabic.
• A passion for customer service and exceeding patient expectations.
• Knowledgeable in reception process and insurance.
• Candidates who can join immediately will be given priority.
• Only shortlisted candidates will be called for an interview.
• Abu Dhabi based