[Hiring] Patient Relationship Executive Dubai UAE
Position: Patient Relationship Executive
Date Posted: July 21, 2026
Industry: Healthcare | Hospitals | Patient Services
Employment Type: Full Time
Experience: Minimum 2 Years of Experience in a Hospital, Clinic, or Healthcare Setting
Qualification: Bachelor’s Degree or Diploma in Healthcare Administration, Business Administration, Hospitality, or a Related Field
Salary: AED 5000 to 10000 (estimated)
Location: Dubai, United Arab Emirates
Company: AIMS Healthcare
Description:
AIMS Healthcare is looking for a dedicated and customer-focused Patient Relationship Executive to join its growing team in Dubai. This role is ideal for professionals who are passionate about creating a positive patient experience and delivering outstanding customer service within a healthcare environment.
The successful candidate will serve as a key point of contact for patients, ensuring smooth communication, addressing inquiries, and supporting patients throughout their healthcare journey. The role requires excellent interpersonal skills, professionalism, and a patient-centric approach.
Key Responsibilities:
• Welcome and assist patients while ensuring a positive healthcare experience.
• Respond to patient inquiries and provide accurate information regarding services and appointments.
• Coordinate with medical and administrative teams to ensure seamless patient support.
• Address patient concerns professionally and help resolve issues promptly.
• Maintain accurate patient records and ensure confidentiality of information.
• Support daily front-office and patient relationship activities as required.
Requirements:
• Bachelor’s Degree or Diploma in Healthcare Administration, Business Administration, Hospitality, or a related field.
• Minimum 2 years of experience in a hospital, clinic, or healthcare setting.
• Excellent communication and interpersonal skills.
• Strong customer service and relationship management abilities.
• Professional, organized, and detail-oriented approach to work.
• Immediate joiners are preferred.
• Strong knowledge of:
• Patient relationship management and customer service.
• Healthcare administration and patient support processes.
• Communication, coordination, and administrative procedures.
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