[Hiring] Customer Services Executive Dubai UAE

­­­­Position: Customer Services Executive

Date posted: 2025-02-14

Industry: Automotive Garage

Employment type: Full Time

Experience: 2 years                     

Qualification: Bachelor’s Degree holder

Salary: AED 3000 to 3500

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Exciting Opportunity: Customer Services Executive at Automotive Garage in Dubai, UAE!

Join our team at Automotive Garage in Dubai, UAE, specializing in the Automotive, Construction, and Transportation industries.

Key Responsibilities:

• Engage with customers through phone calls, emails, and in-person visits to provide information, handle inquiries, and resolve complaints.
• Efficiently arrange and manage service appointments.
• Ensure timely and accurate service delivery by coordinating between customers and service departments.
• Maintain detailed records of customer interactions and provided services.
• Support in promoting additional services or products to enhance customer satisfaction and loyalty.

Qualifications:

• Graduation Required
• Familiarity with automotive systems and the ability to explain technical details to customers.
• Excellent verbal and written communication skills essential for effective interactions.
• Strong ability to identify and implement solutions for customer satisfaction.
• Efficiently manage multiple tasks with attention to detail.
• Minimum of 2 years sales experience, industry-specific background preferred.
• Proficient in communication, negotiation, and presentation.