[Hiring] Service Engineer Dubai UAE

Position: Service Engineer

Date posted: 2024-05-15

Industry: other

Employment type: Full Time

Experience: 2 plus year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential


We are looking for an experienced Service Engineer to join our team.

Job Location: UAE

Required Qualifications:

  • 2+ years in repairing flexible endoscopy and various medical equipment such as Endoscope washer, electrosurgical units, etc.
  • Bachelor’s degree in Science or Engineering.
  • Specific knowledge and understanding of flexible endoscope repair and general medical equipment.
  • Proficiency in English is essential.
  • UAE driving license and knowledge of UAE locations.

Duties and Responsibilities:

  • Repair flexible endoscopes and related instruments to OEM specifications.
  • Develop and update detailed repair procedures for various models.
  • Ensure the quality of repair processes, implement improvements, and resolve issues.
  • Validate equipment against customer specifications and country standards.
  • Accurately complete paperwork and communicate repair timelines.
  • Perform multiple repair tasks error-free and meet deadlines consistently.
  • Conduct process audits to maintain quality standards.
  • Troubleshoot, maintain, and repair designated equipment.
  • Provide telephone support for start-up and troubleshooting.
  • Execute Preventive Maintenance as per schedule.
  • Order required parts and maintain communication with suppliers.
  • Keep customer service logs and internal records up to date.
  • Communicate with customers daily for resolution and follow-up.
  • Utilize escalation process for service delivery issues.
  • Maintain and calibrate tools and test equipment.
  • Adhere to Quality, Environmental Health, and Safety standards.

Please indicate the position you are applying for in the subject line of your email.