Senior Service Desk Specialist Dubai UAE

Position: Senior Service Desk Specialist

Date posted: 2021-10-15

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree Holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Elsewedy Industries subsidiaries is Now Hiring

Senior Service Desk Specialist Position

• B.Sc. of Computer Science, Information Technology or a related field.
• (3:5) years of experience as Service Desk Specialist, (CCNA & MCSA Certified)

Job Description:

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Manage security options and software in computers and network to maintain privacy and protection from attacks.
• Analyze equipment performance records in order to determine the need for repair or replacement.
• Serve as the first point of contact for customers seeking technical assistance over the phone or email.