[Hiring] Guest Service Agent Dubai UAE
Position: Guest Service Agent
Date Posted: 12 October 2026
Industry: Hospitality & Hotels
Employment Type: Full Time
Experience: Minimum 1 Year
Qualification: Not Specified
Salary: AED 3,500–5,500 per month (Estimated)
Location: Dubai, United Arab Emirates
Company: Naumi Hotels
Description:
Naumi Hotels is seeking a Guest Service Agent to join its hospitality team in Dubai. This opportunity is ideal for professionals who are passionate about creating exceptional guest experiences and building a successful career in the hotel industry.
The selected candidate will support front office operations, assist guests throughout their stay, and ensure high standards of customer service. Candidates should have experience in hotel environments, strong communication skills, and the ability to work efficiently in a fast-paced setting.
Key Responsibilities:
• Welcome guests and provide professional assistance throughout their stay.
• Handle guest inquiries, requests, and concerns while ensuring excellent service.
• Support front office operations and maintain smooth daily hotel activities.
• Manage guest information and updates using hotel systems.
• Coordinate with internal departments to enhance the overall guest experience.
Requirements:
• Minimum 1 year of experience as a Guest Service Agent or in a Front Office role.
• Hands-on experience with OPERA Cloud.
• Strong communication and customer service skills.
• Ability to work effectively in a fast-paced hotel environment.
• Currently based in Dubai or available to join in Dubai.
• Strong knowledge of:
• Hotel front office operations.
• Guest relations and customer service practices.
• OPERA Cloud property management system.
• Hospitality service standards.
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