[Hiring] Customer Service Executive Dubai UAE
Position: Customer Service Executive
Date Posted: August 11, 2026
Industry: Logistics | Freight Forwarding | Shipping
Employment Type: Full Time
Experience: 2–3 years of experience in Freight Forwarding, Shipping, or Logistics
Qualification: Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field
Salary: AED 4,500 – 6,500 per month (Estimated)
Location: Dubai, United Arab Emirates
Company: Transmarine Cargo Services LLC
Description:
Transmarine Cargo Services LLC is looking for a Customer Service Executive to join its logistics team in Dubai. This role is ideal for a customer-oriented professional with experience in freight forwarding who can ensure smooth shipment coordination while delivering excellent client support throughout the shipping process.
The successful candidate will work closely with the sales team, assist with client onboarding, prepare freight quotations, coordinate with shipping lines and agents, and provide timely shipment updates until proof of delivery (POD). Candidates with strong communication and relationship management skills are encouraged to apply.
Key Responsibilities:
• Support the sales team with client onboarding and business development activities.
• Follow up with existing and prospective clients to generate business opportunities.
• Prepare competitive freight quotations and pricing proposals.
• Coordinate with shipping lines and freight agents to secure the best freight rates.
• Manage shipment coordination after booking confirmation.
• Provide clients with regular shipment updates until proof of delivery (POD).
• Maintain strong customer relationships and deliver high-quality customer service.
Requirements:
• 2–3 years of experience in Freight Forwarding, Shipping, or Logistics.
• Experience in customer service, sales support, or freight coordination.
• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
• Strong customer relationship management and follow-up skills.
• Excellent communication and coordination abilities.
• Female candidates are preferred.
Strong knowledge of:
• Freight forwarding operations
• Customer service and sales support
• Freight quotations and rate negotiations
• Shipment coordination and tracking
• Shipping documentation and logistics processes
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