20 Feb 2022
Travel Assistant Agent Dubai UAE
Position: Travel Assistant Agent
Date posted: 2022-02-20
Industry: hospitality
Employment type: Full Time
Experience: 2 to 4 year
Qualification: Bachelor’s Degree holder
Salary: AED 4000
Location: Dubai, United Arab Emirates
Company: IBook Holiday DMCC
Description:
We are hiring an experienced Travel Assistant Agent. The candidate will be required to interact with our clients and guide them toward picking the best holiday package to suit all of their requirements. Preferably Arabic Speaker.
Skills and Experience:
- Good knowledge and experience in planning Holiday packages, selling trips to clients, etc.
- Exposure to the travel and tourism industry.
- Experienced in selling outbound travel with well-rounded destination knowledge.
- Good Customer Service
- Good communication and written skills
- Great attention to detail
- Good time management skills
- Respond to all related telephone requests immediately.
- Excellent verbal and written communication skills
Main Responsibilities:
- Candidate must be Responsible for incoming Calls for queries.
- Ascertain customer needs and sell the most suitable arrangements for the client making suggestions and recommendations to enhance their holiday.
- Process client requests accurately, in accordance with online system.
- Negotiate any customizations or modifications requested and accommodate to the best level possible.
- Resolve any problem that arises regarding the trip for the customer.
- Regularly update a database containing client details and their travel information.
- Reach the sales and revenue targets.
- Stay up to date on domestic and international travel trends.
Requirements:
- Prior experience as a travel agent is a MUST.
- Strong knowledge of traveling software and procedures.
- Basic computer skills and software like MS Office.
- Excellent communication and people skills.
- Efficient negotiation and sales skills.
- Up to date with domestic and international travel trends.
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