Tele Caller Executive Dubai UAE
Position: Tele Caller Executive
Date posted: 2022-03-13
Industry: other
Employment type: Full Time
Experience: 2 to 4 year
Qualification: Bachelor’s Degree holder
Salary: AED 2500
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
We are looking for an enthusiastic Female Tele Caller Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities and Duties:
- Contact potential or existing customers to inform them about the product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Qualifications and Skills
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. Excel / CRM) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Must have valid Passport and UAE Visa
