Receptionists Dubai UAE

Position: Receptionists

Date posted: 2022-08-25

Industry: sports facility

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000

Location: Dubai, United Arab Emirates

Company: Matcha Padel Club

Description:

Hiring Receptionists 2x to work for a sports facility company namely Matcha Padel Club located in Al Quoz 1 Dubai, UAE

Compensation package:

  • Monthly salary: AED 5,000
  • Medical insurance to be provided
  • Yearly ticket

Job Description:           

  • Provide exceptional customer service experience to all members, non-members, and users of the facility
  • Enrolling new members and assisting current members with their queries
  • Greeting members and users of the sports club as they come through reception
  • Checking in members and verifying memberships
  • Registering prospective members and guiding them to the correct person
  • Providing information on classes and availability
  • Handling questions about the cancellation of membership
  • Ensuring that adequate stocks of information, packs, and leaflets are available at reception for interested parties
  • Ensuring the safety and security of visitors, members, and staff at all times and taking a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
  • Serving customers, taking money for activities, and accurately accounting for transactions at the end of each shift
  • Welcoming members and visitors to the padel club and providing accurate information concerning programs and activities
  • Creating an excellent first impression of the padel club by providing a warm welcome, tidy appearance, and pleasant manner at all times
  • Handling telephone inquiries, recording messages from incoming calls, and transferring calls
  • Maintaining a clean and tidy environment, both behind and in front of the counter
  • Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department
  • Cashing up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
  • Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager

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