IT Support/Customer Service Dubai UAE

Position: IT Support/Customer Service

Date posted: 2021-11-08

Industry: other

Employment type: Full Time

Experience: 0 to 2 year

Qualification: Bachelor’s Degree holder

Salary: AED4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring IT Support/Customer Service

Job Description

  • Help manage current customer accounts
  • Deal with a high volume of inbound and outbound phone calls and emails.
  • Provide exceptional customer’s service to customer and carriers.
  • Solve customer and carrier problems and help resolve issues.
  • Provide shipment quotes for customers and set up shipment as required by customers.
  • Provide technical assistance with computers hardware and software.
  • Maintain procedures and reports that provide technical support to entire organization.
  • Perform hardware and software installations, configurations and updates as needed.

Experience: 0 to 2 years

Candidates inside UAE can apply ONLY.

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