IT Service Desk Analyst Dubai UAE

Position: IT Service Desk Analyst

Date posted: 2022-10-06

Industry: IT

Employment type: Full Time

Experience: 2 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Urgent Hiring for IT Service Desk Analyst

• 12 Months Extendable
• Note: apply only if you have worked in any bank.
• 2-5 years’ work experience in a first level IT Help Desk role.
• Experience in relevant Microsoft technologies, including Active Directory, outlook, mobile devices, VPN technologies
• Experience in Banking Applications and Microsoft platforms (Preferred)
• PC repair and troubleshooting skills, Microsoft related certification is preferred.
• Service oriented mentality with a strong customer focus.
• Strong oral and written communication skills, with the ability to effectively communicate to a variety of audiences.

Technical/Functional:

• Expertise in End user technologies
• Strong understanding on the technical aspects of mobile devices.
• Familiar with data transfers from IOS to Android and vice versa.
• Strong understanding of Avaya and Polycom functionalities.
• Familiar with latest EUS devices/platforms in the market.
• Ability to troubleshoot complex hardware and software issues.