IT Helpdesk Dubai UAE

Position: IT Helpdesk

Date posted: 2021-10-02

Industry: Health Care

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree is required

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Aman Health Care Services

Description:

Aman Health Care Services is looking for IT Helpdesk Resource:

Key Responsibilities:

• Troubleshooting of Desktop/Laptop, printers, multimedia
• Troubleshooting of Network Connection
• Install, test, and configure new workstations, peripheral equipment, and software
• Troubleshoot UPS and power-related issues
• Call Center hardware monitoring and issue rectification

Key Attributes needed:

• Flexible to work in shifts to support 24×7 operations
• Escalate issues that are adversely impacting the project schedule or deliverable completion to the project manager, IT Team, and the concerned vendors.
• IT Support for meeting and events
• Data Center service monitoring and escalation to relevant team and vendors
• Candidates having Bachelors degree in Computer Science/ IT with 2 – 4 years of experience