[Hiring] Application Support Consultant Dubai UAE
Position: Application Support Consultant
Date posted: 2024-04-17
Industry: IT
Employment type: Full Time
Experience: 4 to 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 15000 to 18000
Location: Dubai, United Arab Emirates
Company: Confidential
Description:
Exciting Opportunity Alert!
Join Us in Dubai as an Application Support Consultant!
Knowledge of Kony/Temenos Infinity Fabric platform required
Are you ready to embark on a journey of innovation and excellence in Dubai? We’re thrilled to announce a captivating opportunity for an Application Support Consultant to join our dynamic team.
Job Title: Application Support Consultant
Location: Dubai, UAE
Salary Bracket: AED 15,000 – AED 18,000
Benefits: Medical Insurance, Yearly Flight Ticket
Key Responsibilities:
- Provide ongoing technical maintenance and usage support for business applications.
- Ensure adherence to availability and capacity standards.
- Keep superiors updated on issue statuses and resolutions.
- Coordinate on-call support and problem resolution.
- Stay updated on relevant technology and systems.
- Track and ensure timely resolution of pending issues.
- Provide support beyond office hours when necessary.
- Deploy fixes and patches, coordinate testing completion.
- Validate changes and guide users accordingly.
- Adhere to organizational processes and standards.
- Maintain Disaster Recovery plans and procedures.
- Assist in the continual improvement of the Quality management system.
- Maintain SOPs and documentation related to team activities.
Job Specification:
- Bachelors in Computer Science/Engineering or Equivalent.
- 4-5 years of experience in a similar role.
- Experience in the financial industry preferred.
- ITIL certification is advantageous.
- In-depth knowledge of Websites, Internet & Mobile banking applications.
- Knowledge of Kony/Temenos Infinity Fabric platform required.
- Knowledge of Progress Sitefinity platform is a plus.
- Knowledge of app publishing and mobile device management.
- Knowledge of Website Platforms and IIS administration.
- Knowledge of .Net, JAVA & Unix shell scripting.
- Knowledge & experience in MS SQL DB scripting required.
Let’s embark on this exciting journey together!
