18 Jul 2022

ICT Manager/IT Manager Dubai UAE

Posted in Information Technology Jobs By agentqq On July 18, 2022

Position: ICT Manager/IT Manager

Date posted: 2022-07-18

Industry: Other

Employment type: Full Time

Experience: 10 years

Qualification: Bachelor’s Degree holder

Salary: AED 10000 to 20000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are looking for an ICT Manager/IT Manager personnel for one of our esteemed client based in Dubai.

Role: Manage the team of developers and IT infra. Have deep understanding and overview of information systems stack such as Microsoft D365 F&O ERP, Salesforce CRM, DMS, BI, RPA & B2B ecommerce

Responsibilities:

Define and implement the IT strategy to support the company’s overall goals and business plan.
Design, develop, implement and maintain IT policies and procedures.
Plays the main role in new software selection (CRM) for the company and ensures IT quality control on development (Nous ERP).
Manage IT team by recruiting, training, and coaching employees, communicating job expectations and appraising their performance.
Manage the IT department to make sure that all IT Hardware and Software and the whole IT infrastructure of the company are well maintained.
Maintain the company’s IT security and confidentiality of IT data.
Audit IT systems and assess their outcomes.
Draft annual IT budget and ensure cost effectiveness.
Performs other duties and responsibilities related to Information Technology that may be delegated by the senior Management.

Experience, Training, Knowledge and Skills:

Ten years of experience in the IT discipline including five years in similar role.
Experience in implementing Digital Transformation projects, prepare business case analysis and present it to the leadership team.
Knowledge of DevOps practices is a plus.
Microsoft Certifications such as Azure, D365 and other certifications such as PMP, ITIL is a plus.
Project Management, Selection and implementation of Salesforce/CRM/D365/CPM (EPM).
Responsible for the organization IT Security. Disaster Recovery (DR) & Backup experience.

Education:

Bachelor of Technology/Engineering, Bachelor in Computer Application, Bachelor of Business Administration (Management), Degree level in computer science or equivalent.

Industry preference: Distribution/ Trading/ Warehouse Management.

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