[Hiring] Senior Specialist Business Process REMOTE USA

Position: Senior Specialist, Business Process

Date Posted: September 6, 2025

Industry: Human Resources / Payroll

Employment Type: Full-time

Experience: 3+ years (Payroll experience required)

Qualification: Preferred: Bachelor’s degree in Finance, Accounting, Business Administration or related field (estimated)

Location: United States

Company: Staples

Description:

Overview:
Staples’ Human Resources team is seeking a seasoned Senior Specialist to drive payroll process excellence and business process improvements. You’ll act as a subject-matter expert on payroll systems, lead process optimization projects, and partner with cross-functional teams (IT, HRIS, Tax) to ensure accurate payroll processing, compliance and efficient operations across the organization.

What you’ll be doing:

• Manage and troubleshoot payroll systems, apply system changes, and execute testing to ensure payroll integrity.
• Perform payroll audits, lead payroll-related projects and act as the go-to SME for payroll transactions.
• Lead process-improvement initiatives and coordinate cross-functional project teams to streamline finance and HR operations.
• Mentor and train junior analysts on complex payroll processes and system usage.
• Collaborate with IT, HRIS and tax teams to roll out system upgrades, tax updates and other technical changes.
• Analyze business performance metrics and recommend actions to improve profitability and operational efficiency.
• Serve as a business advisor to leaders, presenting insights and progress on key initiatives and milestones.
• Ensure processes comply with corporate policies and applicable legal requirements while championing process excellence.

What you’ll bring:

• Demonstrated leadership and team-building capabilities with experience managing cross-functional projects.
• Strong background in payroll operations, system implementations and tax updates.
• Excellent analytical skills, attention to detail, and the ability to translate data into actionable recommendations.
• High level of discretion, independent judgment and strong communication skills for effective business partnering.
• Strategic and results-driven mindset with a commitment to continuous improvement and accuracy.

Basic Qualifications:

• Minimum 3 years of payroll experience.
• Proven experience leading process improvements and working across teams.
• Solid analytical skills and proficiency with relevant software tools.

Preferred Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration or related field.
• Experience in a large, matrixed organization.
• Prior exposure to HRIS systems and IT project collaboration.
• Demonstrated ability to mentor and develop team members.

We Offer:

• Inclusive culture supported by associate-led Business Resource Groups.
• Flexible PTO and generous holiday allowance.
• Employee discounts, 401(k) with company match, wellness programs and more.
• Opportunities for professional development and career growth.

If you’re a payroll-savvy problem-solver who drives process improvements and enjoys cross-functional collaboration, this role at Staples offers a platform to lead change and deliver measurable impact.

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