[Hiring] Sales Support Engineer REMOTE USA
Position: Sales Support Engineer
Date Posted: July 31, 2025
Industry: Industrial Technology / Building Automation
Employment Type: Full Time
Experience: Not Specified
Qualification: Not Specified
Salary: $88,300.00 to $158,900.00
Location: Atlanta, GA, USA REMOTE
Company: Acuity
Description:
Acuity Inc. is on the lookout for a Sales Support Engineer to join their dynamic team remotely, preferably based in the Midwest region of the United States. This region includes Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, or Wisconsin.
Acuity Inc. (NYSE: AYI) is a trailblazer in the industrial technology space, solving problems in light, spaces, and other innovative areas. As the parent company of Acuity Brands Lighting and the Intelligent Spaces Group (ISG), they design, manufacture, and market solutions that make everyday experiences smarter and more sustainable.
This role offers the opportunity to support a broad network of end-users, consultants, digital partners, and OEM clients. You’ll help drive adoption of the industry’s most advanced tech, supporting growth and success across verticals.
Primary Responsibilities Include:
- Providing expert-level support on Tridium Niagara Framework (AX/N4), especially Distech’s EC-Net system
- Creating automation systems from scratch without relying on templates
- Translating complex technical information into user-friendly language for clients
- Collaborating with engineering teams to promote product adoption
- Troubleshooting systems utilizing BACnet, Modbus, LonWorks, MSTP, and IP networking
- Building out solutions for BAS (Building Automation Systems) and critical infrastructure
Preferred Skills & Background:
- AX/N4 Certification in Niagara
- HVAC control programming experience
- Solid understanding of building automation communication protocols
- Confident in logical systems thinking and technical communication
- Bonus if you have:
- IoT and API integration experience
- Proficiency in programming languages like Python, Java, or C++
- Advanced networking knowledge and experience with Linux or Docker
- Interest in tinkering, tech hobbies, or industrial controls
You’ll Thrive in This Role If You:
- Enjoy hands-on technology work and customer interaction
- Can communicate effectively and simplify complex systems
- Are a self-starter with a curious mind and attention to detail
- Value working in a collaborative, growth-focused environment
- Have the ability to manage multiple priorities while supporting key customers
Why Join Acuity:
- Work with industry experts in a team-oriented environment
- Engage in meaningful work at the intersection of sustainability and innovation
- Access competitive compensation and comprehensive benefits
- Be a part of a company that values diversity and inclusion in the workplace
Additional Notes:
Applicants with disabilities needing accommodations can reach out directly at (770) 922-9000. Please clearly specify the accommodation needed and the related requisition. Acuity is an equal opportunity employer committed to inclusive hiring.
Please note: Unsolicited resumes from agencies or third-party recruiters will not be accepted.
Disclaimer: The job information presented above has been carefully structured and written for clarity and ease of understanding. All rights and job details belong to the original poster, recruiter, or organization. The post is based on publicly available content sourced from recruiter/company pages. Names may be withheld for confidentiality. We do not claim ownership or responsibility for the hiring process.
