[Hiring] Reservation Support Representative REMOTE USA
Position: Reservation Support Representative
Date Posted: 11 October 2026
Industry: Travel | Hospitality | Customer Service
Employment Type: Full Time
Experience: Previous customer service, reservations, hospitality, or related experience is helpful but not required
Qualification: High School Diploma or equivalent (Estimated)
Salary: $40,000 – $55,000 annually (Estimated)
Location: Missouri, United States | REMOTE
Company: Sunkissed Getaways
Description:
Sunkissed Getaways is seeking a dependable and customer-focused Reservation Support Representative to assist clients with reservation inquiries, confirmations, coordination, and ongoing service requests. This remote opportunity is ideal for individuals who are organized, detail-oriented, and enjoy helping customers through professional communication.
The successful candidate will support reservation activities, maintain accurate client information, coordinate service requests, and ensure customers receive timely updates and assistance throughout the reservation process.
Key Responsibilities:
• Respond to client questions and requests related to reservations.
• Gather customer information, preferences, and requirements to provide suitable options.
• Research availability and available service solutions based on client needs.
• Assist with reservation coordination, confirmations, and updates.
• Review reservation details and documentation to ensure accuracy.
• Communicate important information, changes, and updates to clients.
• Support reservation modifications and special requests.
• Maintain organized and accurate client and reservation records.
• Follow up on pending requests and coordinate with service providers when required.
• Deliver professional customer service while maintaining company standards.
Requirements:
• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good organizational and time-management abilities.
• Customer-focused attitude with a professional approach.
• Comfortable using email, online systems, and digital tools.
• Ability to research, organize information, and manage multiple tasks.
• Reliable and capable of working independently in a remote environment.
• Previous experience in customer service, reservations, hospitality, or related fields is an advantage but not required.
• Strong knowledge of:
• Customer support and reservation coordination.
• Online communication tools and digital record management.
• Client service practices and administrative support.
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