[Hiring] Medical Records Processing Specialist REMOTE USA
Position: Medical Records Processing Specialist
Date Posted: June 9, 2026
Industry: Healthcare / Health Information Management / Medical Records
Employment Type: Full Time
Experience: Not Specified (Entry-Level Preferred)
Qualification: Estimated Qualification: Diploma/Degree in Healthcare Administration, Health Information Management, or Related Field
Salary: $15 to $17/hr
Location: United States (Remote)
Company: HealthMark Group
Description:
HealthMark Group is a fast-growing healthcare information management organization focused on transforming the way medical records are processed and released to patients, providers, and healthcare stakeholders. The company operates with a strong mission to improve accessibility, accuracy, and efficiency in health information exchange.
This role is part of a dynamic and high-volume operations team responsible for processing medical record requests in a fast-paced environment. The position is well-suited for individuals who are detail-oriented, quick learners, and comfortable working in a structured, service-driven healthcare setting.
The organization offers a collaborative work culture, strong career development opportunities, and the chance to contribute meaningfully to the healthcare ecosystem while working in a remote environment.
Key Responsibilities:
• Process medical record requests accurately and in a timely manner.
• Handle a high volume of incoming requests in a fast-paced environment.
• Answer customer calls (approximately 30–40 per day) related to medical record inquiries.
• Ensure compliance with HIPAA guidelines and maintain confidentiality of patient information (PHI).
• Monitor and manage incoming requests from multiple channels.
• Maintain turnaround time of 24–48 hours for assigned accounts.
• Assist with overflow processing during peak workload periods.
• Provide updates and feedback regarding request volumes and operational issues.
• Perform general administrative and processing duties as required.
Requirements:
• Entry-level candidates are welcome to apply.
• Experience in healthcare administration or medical records is an advantage.
• Strong attention to detail and accuracy.
• Ability to work in a high-volume, fast-paced environment.
• Strong communication and customer service skills.
• Ability to follow compliance and confidentiality guidelines.
Strong knowledge of:
Medical records processing and healthcare documentation
HIPAA compliance and patient confidentiality standards
Data entry and high-volume administrative workflows
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