[Hiring] Jr. Production Assistant REMOTE USA
Position: Jr. Production Assistant
Date Posted: August 22, 2025
Industry: Mortgage / Financial Services / Operations
Employment Type: Full Time
Experience: 2+ years (Processing, Underwriting, Funding, Jr. Processing, or Loan Setup)
Qualification: High school diploma or equivalent
Salary: Up to $19 per hour
Location: Remote, United States (Hybrid required if living within 31 miles of Tustin, CA or Austin, TX), REMOTE
Company: New American Funding
Description:
Overview:
Join New American Funding as a Jr. Production Assistant — a remote-friendly role that supports origination teams by preparing loan files, entering application data, and coordinating with all stakeholders involved in the mortgage process. This position is ideal for detail-oriented individuals who enjoy fast-paced operations work and want to build a career in loan processing.
Position Summary:
You will assist loan officers and sales managers by assembling loan documentation, validating application information, and ensuring files are ready for underwriting and processing. You’ll interact regularly with customers, title and escrow partners, and internal teams to gather required materials and keep the loan lifecycle moving smoothly.
Responsibilities:
• Communicate clearly with customers, loan agents, escrow, title, and other third parties involved in the loan transaction.
• Review loan applications and collect missing documentation to complete the file.
• Ensure loan files are properly locked until final underwriting submission and that disclosures are issued.
• Verify completion of the 1003 and identify missing items; route files appropriately depending on completeness.
• Accurately input loan application data into the Encompass loan origination system.
• Confirm that Title and Escrow orders are placed and that files are stacked in the correct order.
• Order FHA case numbers, run queries, and request refinance authorizations when applicable.
• Order 4506 transcripts, print property profiles, and escalate or elevate files to Processing as needed.
• Perform additional tasks as assigned to support origination and processing teams.
Desired Competencies:
• Familiarity with FHA, VA, Conventional, and other mortgage products.
• Hands-on experience with Encompass 360 or similar LOS platforms.
• Working knowledge of federal and state mortgage regulations (e.g., RESPA, TILA, HMDA).
• Strong written and verbal communication skills and the ability to interact professionally with internal and external partners.
• Comfortable working in an operations-focused environment with tight timelines.
Qualifications:
• High school diploma or equivalent required; related experience may substitute for formal education.
• Minimum 2+ years’ experience in loan operations, processing, underwriting support, funding, or loan setup preferred.
Other Duties:
This role may involve prolonged periods of sitting or standing and other routine office activities. You may be asked to perform additional related responsibilities as needed to meet business needs.
Work Authorization:
Candidates must be authorized to verify identity and employment eligibility to work in the U.S.
Physical Demands:
Typical office-related physical demands apply. Ability to occasionally lift up to 10 pounds and perform standard office movements (stoop, bend, reach, etc.). Reasonable accommodations will be considered for qualified individuals with disabilities.
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