[Hiring] Hospitality Experience Coordinator REMOTE USA
Position: Hospitality Experience Coordinator
Date Posted: 7 October 2026
Industry: Hospitality / Travel Services / Customer Experience
Employment Type: Full Time
Experience: Previous Hospitality, Customer Service, Reservations, or Related Experience Preferred but Not Required
Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate
Salary: $45,000 – $65,000 per year (Estimated)
Location: Miami, United States, REMOTE
Company: Travel With Sann
Description:
Travel With Sann is seeking a personable and detail-oriented Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating seamless experiences from the initial request through completion.
The ideal candidate should enjoy customer service, organization, and research while helping clients find suitable hospitality options based on their individual needs. This remote role offers an opportunity to support clients, manage arrangements, and work with hospitality providers in a professional environment.
Key Responsibilities:
• Gather and understand client preferences, requirements, and service requests.
• Research accommodations, activities, transportation options, and other hospitality services.
• Assist with reservations, arrangements, and coordination of client experiences.
• Communicate updates, important details, and confirmations to clients.
• Review booking information and ensure accuracy of arrangements.
• Handle modifications, special requests, and client inquiries.
• Maintain organized client records and documentation.
• Follow up on pending information and upcoming arrangements.
• Coordinate with hospitality providers and service partners when required.
• Provide professional and responsive customer support throughout the client journey.
Requirements:
• Excellent communication and interpersonal skills.
• Strong customer service mindset with a client-focused approach.
• High attention to detail and accuracy.
• Good organizational and time-management abilities.
• Comfortable researching information online and comparing available options.
• Ability to learn and use new digital platforms and systems.
• Reliable, professional, and responsive work approach.
• Previous experience in hospitality, customer service, reservations, or related fields is helpful but not required.
Position Highlights:
• Fully remote work environment.
• Comprehensive onboarding and training.
• Continuing education and professional development opportunities.
• Access to professional systems and resources.
• Ongoing learning and skill development.
• Collaborative team environment.
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