[Hiring] Front Office Agent Dubai UAE

Position: Front Office Agent

Date Posted: July 17, 2026

Industry: Hospitality | Hotels | Customer Service

Employment Type: Full Time

Experience: Previous Experience in a 4-Star or 5-Star Hotel

Qualification: Not Specified

Salary: AED 5000 to10000 (estimated)

Location: The Palm, Dubai, United Arab Emirates

Company: Mileo The Palm

Description:

Mileo The Palm is looking for a professional and customer-focused Front Office Agent (Female) to join its hospitality team in Dubai. This role is ideal for individuals who are passionate about delivering exceptional guest experiences and providing outstanding front office services in a luxury hotel environment.

The successful candidate will be responsible for creating a welcoming experience for guests, handling front desk operations efficiently, and maintaining the highest standards of customer service. Candidates with luxury hotel experience and knowledge of Opera PMS are encouraged to apply.

Key Responsibilities:

• Welcome and assist guests with professionalism and courtesy.

• Handle front office operations efficiently.

• Deliver exceptional guest service throughout the guest journey.

• Maintain a positive and professional image at all times.

• Coordinate with internal departments to ensure a seamless guest experience.

• Ensure guest inquiries and requests are handled promptly.

Requirements:

• Previous experience in a 4-star or 5-star hotel.

• Knowledge of Opera PMS is required.

• Excellent communication and interpersonal skills.

• Passion for delivering outstanding guest experiences.

• Professional appearance and positive attitude.

Strong knowledge of:

• Opera PMS.

• Front Office Operations.

• Guest Service Standards.

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