[Hiring] Front Office Agent Dubai UAE
Position: Front Office Agent
Date Posted: July 17, 2026
Industry: Hospitality | Hotels | Customer Service
Employment Type: Full Time
Experience: Previous Experience in a 4-Star or 5-Star Hotel
Qualification: Not Specified
Salary: AED 5000 to10000 (estimated)
Location: The Palm, Dubai, United Arab Emirates
Company: Mileo The Palm
Description:
Mileo The Palm is looking for a professional and customer-focused Front Office Agent (Female) to join its hospitality team in Dubai. This role is ideal for individuals who are passionate about delivering exceptional guest experiences and providing outstanding front office services in a luxury hotel environment.
The successful candidate will be responsible for creating a welcoming experience for guests, handling front desk operations efficiently, and maintaining the highest standards of customer service. Candidates with luxury hotel experience and knowledge of Opera PMS are encouraged to apply.
Key Responsibilities:
• Welcome and assist guests with professionalism and courtesy.
• Handle front office operations efficiently.
• Deliver exceptional guest service throughout the guest journey.
• Maintain a positive and professional image at all times.
• Coordinate with internal departments to ensure a seamless guest experience.
• Ensure guest inquiries and requests are handled promptly.
Requirements:
• Previous experience in a 4-star or 5-star hotel.
• Knowledge of Opera PMS is required.
• Excellent communication and interpersonal skills.
• Passion for delivering outstanding guest experiences.
• Professional appearance and positive attitude.
• Strong knowledge of:
• Opera PMS.
• Front Office Operations.
• Guest Service Standards.
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