[Hiring] Financial Systems Administrator REMOTE USA

Position: Financial Systems Administrator

Date Posted: November 24, 2025

Industry: Technology / Financial Systems / SaaS

Employment Type: Full Time

Experience: 5+ years hands-on NetSuite administration and billing operations

Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate in Finance, Accounting, Business Systems, or related field (NetSuite Admin Certification preferred)

Salary: $120,000 – $130,000 yearly

Location: United States, REMOTE

Company: Second Nature

Description:
Second Nature is transforming the rental experience by creating the world’s first Resident Experience Platform—modernizing onboarding, utilities setup, renters insurance, air filter management, pest control, and more. Their mission is to replace friction in renting with seamless, value-driven experiences that benefit residents, property managers, and investors. With a growing team of 220+ creative individuals, the company continues to redefine how the rental ecosystem operates.

About The Role:
The Financial Systems Administrator will play a critical role in managing and optimizing NetSuite and related finance systems while acting as a hands-on billing analyst overseeing core billing workflows. Reporting to the Business Operations Manager, this position is ideal for someone who thrives on solving complex challenges, driving operational excellence, and ensuring billing accuracy and system integrity. You will support quote-to-cash processes, maintain financial workflow accuracy, and partner with Revenue Operations, Accounting, and Finance teams to streamline functionality across systems and processes.

Key Responsibilities – Financial Systems Administration:

• Act as the primary administrator and subject matter expert for NetSuite and additional financial tools including Brex, Bill.com, Stripe, and internal payment platforms.
• Configure systems, maintain custom fields, workflows, permissions, dashboards, and saved searches.
• Support month-end and quarter-end close cycles with timely data availability and reconciliation.
• Collaborate across teams to automate procure-to-pay, order-to-cash, and record-to-report workflows.
• Lead system enhancement initiatives including testing, validation, and deployment of new features or modules.
• Maintain detailed system documentation, integration notes, and SOPs.
• Troubleshoot financial system issues submitted through Jira and resolve them efficiently.

Key Responsibilities – Billing / Quote-to-Cash Execution:

• Run billing workflows, scripts, and required NetSuite processes to generate invoices promptly and accurately.
• Investigate and fix billing discrepancies or data errors.
• Support the full QTC workflow including sales orders, invoices, credit memos, and payment postings.
• Collaborate with Revenue Operations to validate upstream data and ensure billing readiness.
• Participate in the billing calendar, removing blockers and ensuring clean hand-offs and timely invoicing.

Anticipated Key Performance Indicators:

• System Availability & Issue Response: Respond to critical system tickets within 1 hour; high-priority within 24 hours; medium priority within 3 business days.
• Data Integrity: Maintain <1% error rate in autopay execution, billing, invoicing, and system-driven transactions.
• Audit & Compliance: Achieve zero recurring audit or configuration issues across finance systems.
• User Role & Access Reviews: Maintain quarterly reviews with 100% compliance for internal controls and SOC2 requirements.
• User Adoption & Training: Conduct at least 8 training sessions annually; ensure 100% NetSuite training completion within 30 days of hire or updates.
• Documentation: Ensure all financial systems documentation is updated within 10 days of any process or configuration change.
• Knowledge Transfer: Train relevant teams on newly released features, updated reports, or workflow enhancements.

About You:

• 5+ years of deep NetSuite experience including system administration, billing operations, and financial workflows.
• Strong understanding of billing, AR, revenue accounting, and Quote-to-Cash cycles.
• Ability to troubleshoot billing errors, optimize workflows, and deliver clean data outputs.
• Experienced in collaborating with Revenue Operations, Finance, and Accounting in fast-paced environments.
• Highly organized, detail-oriented, analytical, and process-driven.
• Comfortable managing strict billing and close calendars.
• Strong problem-solving mindset with ownership and accountability.
• NetSuite Administrator certification highly preferred.

Core Values:

• Pirate Ship, Not a Cruise Ship
• Extreme Ownership
• Grow the Pie
• Massive Growth Takes Massive Growth
• Purple Heart
• Be a Moment-Maker

Remote Work Statement:
This is a remote-first role with required in-person company meetings twice per year (January and July). Candidates must work during scheduled business hours with a reliable home-office setup and high-speed internet.

AI Innovation:
Second Nature is exploring how AI elevates internal processes. Candidates are encouraged to share past experiences using AI tools or workflows as part of the interview process.

Why Second Nature?

• Medical, dental, vision, life insurance, and 401k
• Remote work from anywhere in the U.S.
• Flexible PTO and sick days
• Inclusive, supportive, growth-focused culture
• Opportunity to shape a fast-growing platform transforming the rental experience

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