[Hiring] Data Entry Associate REMOTE USA
Position: Data Entry Associate
Date Posted: 3 June 2026
Industry: Food Production / Fresh Produce / Customer Service / Data Entry
Employment Type: Full Time
Experience: 1–2 Years of Customer Service or Data Entry Experience Preferred
Qualification: High School Diploma or Equivalent Required
Salary: $20 to $21/hr
Location: California, United States, REMOTE
Company: Field Fresh Foods
Description:
Field Fresh Foods is seeking a detail-oriented and customer-focused Data Entry Associate to join its team in California. The company specializes in delivering high-quality fresh produce to restaurants, retailers, and food service providers while maintaining strong standards of service, accuracy, and efficiency.
The role involves assisting customers with orders, handling inquiries, and ensuring smooth coordination between internal departments to support timely delivery and customer satisfaction. This position is ideal for individuals who are organized, communicative, and comfortable working in a fast-paced operational environment.
Key Responsibilities:
• Respond to customer inquiries via phone and email in a timely and professional manner.
• Process customer orders, modifications, and returns with accuracy.
• Provide product and service information to customers as needed.
• Coordinate with sales, operations, and warehouse teams to ensure order fulfillment.
• Handle customer complaints and resolve issues while maintaining service quality.
• Maintain accurate records of customer interactions and transactions.
• Assist with shipment tracking and delivery coordination.
• Support process improvements to enhance customer experience and operational efficiency.
Requirements:
• High school diploma or equivalent required.
• 1–2 years of experience in customer service or data entry preferred.
• Bilingual in Spanish and English is highly preferred.
• Strong verbal and written communication skills.
• Excellent attention to detail and accuracy in data handling.
• Ability to manage customer concerns professionally and efficiently.
• Proficiency in Gmail, Google Workspace (Docs, Sheets, Drive), and CRM systems.
• Strong knowledge of:
• Customer service and order processing systems
• Data entry accuracy and record management
• Communication and client support practices
• Basic CRM and office productivity tools
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