[Hiring] Customer Service Representative REMOTE
Position: Customer Service Representative
Date posted: 2025-02-08
Industry: other
Employment type: Full Time
Experience: 1 year
Qualification: High school diploma or GED is required.
Salary: $14 Per Hour
Location: Knoxville, TN, United States, REMOTE
Company: Recruitment via Get It – Executive
Description:
Recruitment via Get It – Executive
Remote Customer Service Representative | WFH
Knoxville, TN
Job Overview
Join our dynamic team as a Remote Customer Service Representative, where your passion for helping others will make a significant impact. In this pivotal role, you will facilitate effective communication between clients and professional interpreters, playing an essential part in bridging language gaps in a diverse and growing industry.
Key Responsibilities
- Respond to inbound customer service inquiries with professionalism and a warm demeanor.
- Collect and authenticate necessary billing information to ensure seamless transactions.
- Provide assistance with third-party call connections as required.
- Efficiently secure and connect interpreters to client conferences.
- Commit to delivering outstanding service without the pressure of sales, upselling, or dispute resolution.
Required Skills
- A minimum of one year of customer service experience with a consistent employment history.
- High school diploma or GED is required.
- Proficiency in managing a high volume of calls while maintaining meticulous attention to detail in a fast-paced setting.
- Strong problem-solving abilities, active listening skills, and multitasking capabilities.
- Reliable internet connection with a minimum speed of 60 Mbps download and 10 Mbps upload.
Qualifications
- Friendly and approachable demeanor, capable of engaging effectively with diverse teams.
- Open to coaching and responsive to feedback for continuous improvement.
- Adaptable to change, with a willingness to learn new systems and processes.
- Self-motivated and trustworthy, exhibiting a strong work ethic.
Career Growth Opportunities
This role offers significant opportunities for professional development within our organization, allowing you to enhance your skills and advance your career in a stable, rewarding environment.
Company Culture and Values
We pride ourselves on maintaining a supportive work atmosphere that encourages collaboration and strives for continuous improvement. Our team values respect, diversity, and a shared commitment to excellence in service.
Compensation And Benefits
- Comprehensive benefits package including paid time off, health benefits, and retirement savings options.
- Full-time employees become eligible for benefits after 30 days of employment.
- Paid training for new hires, ensuring you are well-prepared for your responsibilities.
If you are seeking a fulfilling remote role in a thriving field, we encourage you to apply today and embark on a rewarding career in customer service.
