[Hiring] Customer Care Representative REMOTE USA
Position: Customer Care Representative
Date Posted: May 8, 2026
Industry: Artificial Intelligence / Customer Support / Remote Services
Employment Type: Contract
Experience: Minimum 4+ years of professional experience required in relevant field
Qualification: Bachelor’s Degree or equivalent professional experience in Customer Service, Communications, Business, or related field
Salary: $60 – $80 per hour
Location: United States, REMOTE
Company: Mercor
Description:
Mercor is a San Francisco–based company that connects highly skilled creative and technical professionals with leading AI research laboratories. Backed by prominent investors including Benchmark, General Catalyst, Peter Thiel, Adam D’Angelo, Larry Summers, and Jack Dorsey, Mercor plays a key role in advancing AI systems through expert human collaboration and real-world data contributions.
The company is currently hiring Customer Service Representatives for a short-term contract opportunity focused on supporting AI research development. This role involves working remotely and contributing specialized knowledge to improve machine learning systems and enhance AI-generated outputs.
This position is ideal for experienced professionals who have strong communication skills and the ability to independently complete high-quality deliverables while supporting AI training and evaluation tasks.
Key Responsibilities:
• Create structured deliverables based on common domain-specific requests
• Review and improve peer-generated outputs to enhance AI research quality
• Diagnose and solve real-world problems within your professional expertise
• Contribute domain knowledge to support advanced AI model development
• Work independently on assigned tasks within a remote environment
• Maintain high accuracy, clarity, and attention to detail in all submissions
• Support continuous improvement of machine learning systems through feedback
Requirements:
• Minimum 4+ years of professional experience in a relevant field
• Strong written communication skills with excellent grammar and spelling accuracy
• Ability to work independently in a remote and flexible environment
• Strong analytical and problem-solving skills
• Experience in customer service, communications, or related professional domain
• Ability to meet deadlines and manage workload efficiently
Contract Details:
• Type: Contract
• Duration: 3–4 weeks
• Commitment: 30–40 hours per week
• Start Date: Immediate
• Compensation: $60 – $80 per hour
Application Process:
• Upload your resume
• Complete AI-based interview (based on your resume)
• Submit application form
Support & Resources:
• Interview process details: https://talent.docs.mercor.com/welcome
• Support contact: support@mercor.com
This is a unique opportunity to contribute directly to cutting-edge AI research while working remotely with a globally connected team of experts.
Disclaimer: The job details above are structured for clarity and based on publicly available content from recruiters/company pages. All rights remain with the original source; names may be withheld for confidentiality. We are not involved in the hiring process.
