[Hiring] Billing Specialist I REMOTE USA

Position: Billing Specialist I

Date Posted: June 11, 2026

Industry: Insurance / Financial Services / Billing Operations

Employment Type: Full Time

Experience: 0–2 Years of Related Experience Required

Qualification: High School Diploma or GED Required

Salary: $18.19 – $26.29 per hour

Location: United States, REMOTE

Company: Trustmark

Description:

Trustmark is seeking a detail-oriented Billing Specialist I to join its billing and finance operations team. The company is built on a culture of trust, inclusion, and collaboration, focusing on improving wellbeing for clients, communities, and employees.

In this role, the selected candidate will be responsible for handling billing activities, processing invoices, reconciling payments, and resolving billing-related inquiries. The position requires strong attention to detail and the ability to manage financial data accurately while maintaining excellent customer service standards.

This opportunity is ideal for individuals who are looking to start or grow their career in billing, finance operations, or customer support within a professional and supportive corporate environment.

Key Responsibilities:

• Enter daily premium deposits and verify balanced debits

• Audit and research incoming payments and checks

• Process premium refunds when required

• Serve as primary contact for customer billing inquiries

• Generate past due notifications and support payment follow-ups

• Prepare monthly invoices for external vendors and carriers

• Track payments and manage overdue account communications

• Accurately process and reconcile premium payments at policy level

• Maintain detailed records of billing transactions and updates

Requirements:

• High School Diploma or GED

• 0–2 years of related experience

• Strong attention to detail and accuracy

• Basic understanding of billing or financial processes preferred

• Good communication and customer service skills

• Ability to handle multiple tasks efficiently

• Basic computer skills and proficiency in data entry

• Strong knowledge of:

• Billing and invoicing procedures

• Payment reconciliation processes

• Customer service and communication practices

• Data entry and record keeping

• Microsoft Office or similar systems

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