[Hiring] Billing Coordinator REMOTE USA
Position: Billing Coordinator (Remote)
Date Posted: May 7, 2026
Industry: Legal Technology / Litigation Services / Billing & Finance Operations
Employment Type: Full Time
Experience: Minimum 1+ year of experience in billing, invoicing, or high-volume data entry required
Qualification: High School Diploma, Associate Degree, or Bachelor’s Degree in Accounting, Finance, Business Administration, or related field preferred
Salary: USD $20 – $23 per hour
Location: United States (REMOTE)
Company: Steno
Description:
Steno is a fast-growing litigation technology company transforming the court reporting and legal services industry through modern, tech-driven solutions. The company partners with law firms to streamline complex workflows, improve billing accuracy, and deliver reliable case support while maintaining a strong focus on innovation, integrity, and client satisfaction.
This role is part of Steno’s Billing Team, responsible for managing high-volume billing operations with accuracy and speed in a fully remote environment. The Billing Coordinator will play a key role in ensuring smooth invoicing processes, resolving discrepancies, and maintaining compliance across billing systems.
Key Responsibilities:
• Process high-volume invoices for providers and law firm clients with accuracy and efficiency
• Enter orders and generate invoices within billing systems while ensuring data correctness
• Manage billing-related support requests through tickets and communication tools (Slack, Zendesk)
• Ensure timely resolution of billing inquiries and maintain SLA performance standards
• Investigate and resolve billing discrepancies, correcting errors as needed
• Coordinate communication between internal teams to ensure smooth billing workflows
• Maintain accurate, organized, and audit-ready billing records and documentation
• Support continuous improvement of billing processes and workflow efficiency
• Ensure compliance with internal billing policies and client requirements
Candidate Requirements:
• Minimum 1+ year of experience in billing, invoicing, or high-volume data entry
• Experience in legal, court reporting, or finance-related billing is an advantage
• Strong attention to detail with high accuracy in financial data processing
• Ability to work quickly while maintaining quality in a fast-paced environment
• Strong organizational and problem-solving skills
• Tech-savvy with ability to learn new systems quickly
• Experience with tools such as Google Workspace, Slack, and Zendesk preferred
• Strong communication skills and ability to work independently in a remote setup
Work Schedule:
• 12:00 PM – 8:30 PM PT
• Mandatory Saturday shift once per month
Why Join Steno:
• Competitive hourly pay and growth opportunities
• Premium medical, dental, and vision coverage (with employer-covered plans)
• Stock options for long-term growth participation
• Strong focus on innovation in legal technology
• Supportive leadership and structured career development
• Fast-paced, collaborative remote work culture
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