[Hiring] Admin/Customer Support Dubai UAE
Position: Admin/Customer Support
Date Posted: September 13, 2025
Industry: Luxury Furniture
Employment Type: Full Time
Experience: Minimum 1 year
Qualification: Not Specified
Salary: AED 3,000 – AED 5,000
Location: Dubai, United Arab Emirates
Company: Loom Collection
Description:
Hiring Admin/Customer Support
Overview:
Loom Collection is recruiting six female Admin cum Customer Support staff to join our team in Dubai. This role combines front-line customer care with general administrative duties — ideal for candidates with customer-facing experience who can maintain a professional, helpful demeanour while supporting back-office tasks.
Key Responsibilities:
- Greet and assist customers, respond to enquiries via phone and email, and provide product information.
- Handle customer complaints and follow up until resolution, ensuring high levels of customer satisfaction.
- Support daily administrative tasks such as filing, data entry, scheduling and maintaining office records.
- Coordinate appointments and assist the sales team with order processing and basic documentation.
- Maintain tidiness and presentation of the showroom or office area as required.
- Assist with basic social media or messaging channel enquiries where required.
- Provide timely updates to management on customer feedback and frequently asked questions.
Requirements:
- Female candidates only.
- Minimum 1 year of prior experience in customer support, receptionist, or administrative roles.
- Good communication skills and a courteous, professional attitude.
- Ability to multitask, stay organised and manage time effectively.
- Comfortable working in a luxury retail/furniture environment and assisting discerning clientele.
- Basic computer literacy (email, MS Office) and familiarity with phone-based customer service.
Vacancies: 6 positions available.
Compensation: Salary range AED 3,000 – AED 5,000, depending on experience and fit.
How to Apply:
Please send your CV and mention “Admin cum Customer Support” in the subject line when applying.
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