[Hiring] Account Manager REMOTE USA

Position: Account Manager

Date Posted: August 18, 2025

Industry: Education / EdTech

Employment Type: Full Time

Experience: 3+ years in sales or account management

Qualification: Bachelor’s Degree

Location: Baltimore, MD, United States REMOTE

Company: Ascend Learning

Description:

Ascend Learning is seeking a motivated and client-focused Account Manager to join our team remotely in the Baltimore, Maryland area. The ideal candidate will drive sales strategies, manage a large client base, and expand business opportunities while delivering exceptional customer experiences.

Key Responsibilities:

• Present, sell, and close business while addressing client objectives and proactively collaborating with internal teams.
• Develop strategic roadmaps to achieve positive client outcomes.
• Map client stakeholders, including champions, users, technical staff, and decision-makers.
• Manage and nurture the sales pipeline with timely follow-ups and progress tracking.
• Maintain and grow existing client relationships, manage account retention, and identify upsell/cross-sell opportunities.
• Negotiate deals, provide customer guidance, and develop growth strategies based on market insights.
• Collect implementation details and provide exceptional client collaboration.
• Report on sales activity, forecasts, and market dynamics to management.
• Conduct strategic reviews to align solutions with clients and identify new business opportunities.
• Leverage market knowledge and client insights for effective territory management and cross-sell activities.

Requirements:

• Bachelor’s degree.
• Minimum of 3 years’ experience in sales account management.
• Strong negotiation skills to secure mutually beneficial client deals.
• Excellent written communication skills for sales documentation.
• Ability to build trust and maintain regular client contact.
• Strong analytical abilities for sales data interpretation and strategic decision-making.
• Willingness to travel up to 10% of the time.

Benefits:

• Flexible and generous paid time off.
• Competitive medical, dental, vision, and life insurance.
• 401(k) employer matching program.
• Parental leave.
• Wellness resources and charitable matching program.
• Hybrid work environment.
• On-site workout facilities at select locations.
• Tuition reimbursement and community outreach groups.

Company Culture:
Ascend Learning values diversity, inclusion, and belonging. We celebrate different perspectives and create an environment where employees can thrive, feel valued, and be their authentic selves. Our mission is to deliver data-driven educational solutions that help students, educators, and healthcare workers succeed while making a meaningful impact in communities nationwide.

Ascend Learning, LLC is an equal opportunity employer (M/F/Vets/Disabled). Applicants must be legally authorized to work in the United States.

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