Customer Service Representative Dubai UAE

Position: Customer Service Representative

Date posted: 2022-04-12

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Customer Service Representative:

  • Comfortable using computers.
  • Experience working with customer support.

Job Description:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Knowledge of local customs documentations (Emirsal, TRA, Chamber of commerce.

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