Customer Service Operations Dubai UAE

Position: Customer Service Operations

Date posted: 2021-02-02

Industry: other

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Service Operations Team Leader for immediate hiring

Location: Dubai

Language: Bilingual (Arabic /English)

  • Ability to lead a team consisting of 15 Associates.
  • Documentation for Interactions monitored and coach upon opportunities
  • Develop people morale according to company principles
  • Data driven with analytical approach to achieve contact center efficiency metrics
  • Attention to details with proactive attitude
  • Ensure that the team members are briefed and trained for knowledge updates/ Gaps

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