Customer Service Officer Dubai UAE

Position: Customer Service Officer

Date posted: 2022-04-28

Industry: other

Employment type: Full Time

Experience: minimum 3 year

Qualification: Bachelor’s Degree is required

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Customer Service Officer

Native Arabic Speaker only

Job Location-Dubai

Requirements

• Bachelor’s degree or equivalent.
• At least 3 years’ experience in Customer Service.
• Excellent communication skills.

Responsibilities

• Provide help and advice to customers about products and services.
• Communicate courteously with customers by telephone, email, letter, and face to face.
• Investigate and solve customers’ problems whilst working closely with the Team Leader.
• Responsible to keep accurate records of discussions or correspondence with customers.
• Learn about the organization’s products, promotions, or services and keeps up to date with changes.
• Responsible for collecting money paid by clients and updating the money collection schedule.
• Coordinate for clients’ appointments.