05 Jun 2023
Customer Service Agent Abu Dhabi UAE
Position: Customer Service Agent
Date posted: 2023-06-05
Industry: Other
Employment type: Full Time
Experience: 1 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Abu Dhabi, United Arab Emirates
Company: Confidential
Description:
Hiring Customer Service Agent
Department: Customer Service
Location: Abu Dhabi
Job Summary:
We are looking for a friendly and compassionate customer service agent to join our team. The ideal candidate will have a strong understanding of customer service principles and be able to provide excellent customer service to our clients.
Responsibilities:
- Answer customer inquiries via phone, email, and chat
- Resolve customer issues in a timely and efficient manner
- Escalate customer issues to management as needed
- Provide feedback to management on customer trends and feedback
- Maintain customer records and data
- Other duties as assigned
Qualifications:
- High school diploma or equivalent
- 1+ years of customer service experience
- Excellent communication skills (verbal and written)
- Strong problem-solving skills
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office Suite
Benefits:
- Competitive salary
- Excellent benefits package
- Opportunity to work with a great team
- Chance to make a difference in the lives of our clients