Customer Service Adviser Dubai UAE

Position: Customer Service Adviser

Date posted: 2021-07-02

Industry: other

Employment type: Full Time

Experience: minimum 1 year

Qualification: Diploma/Degree

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Seven Medical Group

Description:

Seven Medical Group in Dubai is urgently hiring Arabic Female Customer Service Adviser for its Office in Dubai.

Job requirements and responsibilities:

• Maintaining positive, empathetic and professional attitude toward customers and colleagues at all times.
• Ability to stay calm when customers are stressed or upset.
• Ability to work under pressure and handle stressful workloads.
• Ability to multi task through communicating with customers through various channels.
• Acknowledging and resolving customer complaints and answer them in timely manner.
• Processing appointments, rescheduling, cancelations and requests during the interaction.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Relay the customer’s feedback efficiently to your direct manager for fast actions.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• High school, Institutional Diploma or B.A in any specialty.
• Good command of English language is a MUST.
• At least 1 year experience working in Call Centers or BPO is a MUST. Visit Visa is welcome to apply!
• Due to business nature, Candidates should be Females only.