Customer Service Adviser Dubai UAE
Position: Customer Service Adviser
Date posted: 2020-02-21
Industry: Other
Employment type: Full Time
Experience: At least 1 year experience working in Call Centers or BPO is a MUST.
Qualification: High school, Institutional Diploma or B.A in any specialty.
Salary: AED 4000 to 7000
Location: Dubai, United Arab Emirates
Company: Brands for Less Group
Description:
Brands For Less Group in Dubai is urgently hiring Online Customer Service Adviser for its Office in Techno Park.
Maintaining positive, empathetic and professional attitude toward customers and colleagues at all times.
Ability to stay calm when customers are stressed or upset.
Ability to work under pressure and handle stressful workloads.
Ability to multi task through communicating with customers through various channels.
Acknowledging and resolving customer complaints and answer them in timely manner.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Good command of English language is a MUST.
Additional language is highly recommended (Arabic – Tagalog – Indian).
Age must not exceed 35 years.
APPLY HERE
If you meet above criteria, please send your updated CV to hr@bflgroup.ae
