Credit Manager RAK UAE
Position: Credit Manager
Date posted: 2023-11-05
Industry: Resorts and Spas
Employment type: Full Time
Experience: 5 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Ras Al Khaimah, United Arab Emirates
Company: Anantara Hotels
Description:
Credit Manager required
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Job Description
Account Receivables
- Lead and manage team to
- Verify amount to-be paid by credit customers (e.g. Travels Agents and Companies) on City Ledger (CL) basis is correct as per sales contract
- Issue invoice to customers
- Issue pro-forma invoice to customers in case of advanced deposits (e.g. Group bookings)
- Resolve issues with Properties (if any) and make adjustments as necessary (e.g. overcharge or undercharge)
Collections
- Collect and distribute invoices
- Lead and manage team to receive invoices from MGS AR teams (e.g. Consignment, Plaza, Intercompany, Franchise) and coordinate with Bill Collectors to issue invoices and send to customers (e.g. Department Stores)
- Follow-up on daily and monthly AR aging report
- Coordinate with
- Bill-collectors to collect cheques from customers and deposit in banks
- Sales team to follow-up with overseas customers
- Load bank statement to verify payments are made (major banks are Citibank, SCB and Standard Chartered)
- Produce daily Collection report (in Excel) and send to MGS Tax team to produce Output VAT Report
- Deduct debt amount received from customers in the system (currently Oracle and Opera)
- Contact Legal department in cases of uncollectible accounts according to Credit and Collection policies
Applications for Credit Facilities
- Lead and manage team
- Coordinate with Sales team to send application forms to requestors (e.g. Travel Agencies and companies that request direct-billing)
- Obtain information about requestors (e.g. company registrar, billing cycles, etc…) from Sales team
- Conduct reference check by contacting Properties
- Send application form to Properties FC and GM for approval
- Create account number for requestors in the system (currently Opera)
- Send letter of approval to confirm credit terms and credit limit to requestors
AR-related Reports
- Lead and manage team to
- Send weekly AR aging report to Properties FC and Sales team to advise on outstanding accounts, credit limit and other issues
- Follow up on monthly AR aging report and send report to Properties FC and GM and MGS Accounting Senior Management
- Conduct analysis for overdue accounts and percentage of outstanding accounts by Hotels for previous month
- Credit and Collection Systems or Processes Improvement
- Identify improvement opportunities in systems and processes
- Lead and manage team to develop, implement, and report on improvement initiatives
Team Management
- Review team’s performance on a frequent basis
- Analyse areas for improvements based on frequent reviews
- Develop and monitor implementation of improvement initiatives
- Support team and perform tasks individually when needed
- Ensure high levels of team motivation, morale and teamwork
- Build organization
- Provide development opportunities to staff to build capabilities.
- Coach direct reports and key talents to deliver on individual performance
Qualifications
- Diploma in Accounting / Finance
- Minimum 5 year of experience in a similar capacity
- Good reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, PowerPoint and relevant accounting systems
