BMC ITSM Developer Dubai UAE

Position: BMC ITSM Developer

Date posted: 2022-01-03

Industry: other

Employment type: Full Time

Experience: 10 to 12 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

BMC ITSM Developer

Job location: Dubai

Duration: Long term

• 10-12 yrs experience in Implementation, development, integrations of BMC ITSM
• Hands-on implementation experience on the following BMC products
• BMC Remedy Helpdesk, Atrium CMDB , ITSM, ARS 7.6.x, 9.x, 19.x.SRM and ITSM suite Web Services.
• Expertise in implementing BMC Remedy Change Management, Incident Management, Problem Management , SRM, SLM, SLA management and other custom modules.
• Expertise in deploying BMC Remedy Asset Management and proficiency in IMAC Process
• Knowledge of BMC Remedy Service Level Agreements.
• ITIL Foundation a must
• Good knowledge of Remedy adapters & experience in integration of Remedy with other applications like HP OV, Tivoli, Netcool, SAP, Billing apps, CRM, provisioning s/w etc. using Web services and/or AIE
• Experience in design and implementation of BMC ITSM solutions for complex setup
• Should have good understanding of BMC Remedy architecture and its components
• Good understanding on Common Data Model of BMC Atrium CMDB
• Good communication (written & oral) & presentation skills, business analysis skills, self-initiated, quick learner.