Position: Telephone Operator Vacancy
Date posted: 2021-01-19
Employment type: Full
Experience: 2 to
Salary: AED 3000
Location: Dubai, United
Operator Vacancy in Dubai
- Provides Courteous service to customers by operating the switchboard according to standards.
- Communicates clearly and courteously demonstrates fluency in the use of equipment.
- Transfers Incoming calls promptly to the appropriate extension.
- Assists Customers make long distance calls by instructing them on the appropriate.
- Procedures and/or placing calls for them. Responds to customer questions regarding the hotel, in-house facilities and local.
- Events Provides Courteous, prompt and accurate inter-hotel communications to staff and customers. Takes and delivers accurate and complete messages.
- Insures Customer is awakened as requested by accepting, recording and executing wake-up calls.
- Communicates with authorized employees by using paging system and/or radio.
- Follows established hotel security and safety policies as required.
- Identifies and forwards incoming faxes, customer mail, packages and messages promptly.
- Prepares lists and reports as requested.