Telephone Operator Vacancy Dubai UAE

Position: Telephone Operator Vacancy

Date posted: 2021-01-19

Industry: Other

Employment type: Full Time

Experience: 2 to 4 year

Qualification: Diploma/Degree

Salary: AED 3000 to 4000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Telephone Operator Vacancy in Dubai

• Provides Courteous service to customers by operating the switchboard according to standards.
• Communicates clearly and courteously demonstrates fluency in the use of equipment.
• Transfers Incoming calls promptly to the appropriate extension.
• Assists Customers make long distance calls by instructing them on the appropriate.
• Procedures and/or placing calls for them. Responds to customer questions regarding the hotel, in-house facilities and local.
• Events Provides Courteous, prompt and accurate inter-hotel communications to staff and customers. Takes and delivers accurate and complete messages.
• Insures Customer is awakened as requested by accepting, recording and executing wake-up calls.
• Communicates with authorized employees by using paging system and/or radio.
• Follows established hotel security and safety policies as required.
• Identifies and forwards incoming faxes, customer mail, packages and messages promptly.
• Prepares lists and reports as requested.