[Hiring] Telephone Operator Dubai UAE

­Position: Telephone Operator

Date posted: 2024-06-22

Industry: Other

Employment type: Full Time

Experience: 2 to 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Telephone Operator

Are you a fluent Arabic and English speaker with hotel experience? We are currently seeking a talented Telephone Operator to join our team at Residence Inn By Marriott Sheikh Zayed Dubai

Key Requirements:

  • Fluency in Arabic and English is essential.
  • Previous hotel experience is required.
  • Candidates must be locally available in the UAE.

Responsibilities:

  • Answer incoming calls promptly and professionally, providing exceptional service to our guests.
  • Transfer calls to the appropriate departments or individuals.
  • Take accurate messages and ensure their timely delivery.
  • Assist guests with inquiries, providing information about our hotel’s amenities and services.
  • Handle guest complaints and ensure swift resolution.
  • Maintain a log of all incoming and outgoing calls.

Please note that only selected candidates will be contacted for further evaluation.