Tele Sales Representative Dubai UAE

Position: Tele Sales Representative

Date posted: 2021-12-24

Industry: Financial Services

Employment type: Full Time

Experience: 1 to 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 4000 to 7000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are hiring Tele Sales Representative who is proactive, self-driven, well organized, and friendly to join our financial institution. The ideal candidate will be responsible for responding to customer queries, keep track of customer expectations and recurring issues.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat.
• Keep track of customer expectations and recurring issues.
• Check the missing documents required for renewal and communicate with clients to request them.
• Handle customer requests, questions, and complaints on a variety of support channels.
• Follow up with customers to ensure their technical issues are resolved.
• Monitor customer complaints and reach out to provide assistance.
• Inform customers about new features and functionalities.
• Product coverage FX pairs, Indices, Commodities, Equities.
• Coverage MENA clients.

Qualifications and Experience:

• Bachelor’s Degree in Business Finance or Relative Industries
• 1 to 3 years of experience in a Tele Sales Role 

Skills:

• Excellent interpersonal, communication, and negotiation skills
• Excellent communication, time management, and problem-solving skills
• Ability multi-task and meet deadlines
• Proficiency in MS Office
• Fluent in English and Arabic or Indian

Skills Keywords: Teamwork, Communication Skills, Attentiveness, Conflict resolution, Timeliness, Patience, Quick thinking, Problem Solving, Detail Oriented