Technical Support Engineer Dubai UAE

Position: Technical Support Engineer

Date posted: 2022-04-17

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

We are currently looking for Technical Support Engineer for our UAE operations with the following terms and conditions:

Skills:

• Talented and enthusiastic individual to join the Technical Support Team should have certified on ITIL, MCSE, CCNA and Office 365 is a plus.
• Provide Network and Telecommunication services for both internal and external customers in effective, efficient and timely manner in order to deliver the agreed service levels.
• Provide, maintain and monitor organization’s desktop computing environment for both internal and external customers in effective, efficient and timely manner to ensure smooth desktop services.
• Efficiently and effectively resolve complaints, service requests, problems and changes in a timely manner in order to meet the agreed service levels with both internal and external customers.
• Accurately communicate with both internal and external customers in a timely manner in order to keep them up to data with the required information.
• Stay up to date with the latest trends and technologies and undertake regular research and development in order to give innovative solutions to business’ technology needs when they are required, initiatives to ensure that printers are managed in efficient way.
• Comply with the IT Policy to ensure all activities are as per the standards.

Locally available candidates may only apply