Technical Support Engineer Dubai UAE

Position: Technical Support Engineer

Date posted: 2022-03-18

Industry: Other

Employment type: Full Time

Experience: 5 plus year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring L1 Technical Support Engineer

Location: Dubai

Job Description:

• Health Checks and L1 Field Support
• Good knowledge on Hardware DL/BL Servers/Storages Dell/HPE)/HPE StoreEasy/HPE/ StoreOnce/Workstations (HP/Dell)
• Experience on performing Quarterly Hardware Health checks for HPE and DELL servers and storage (Onsite and Remote).
• Experience on working Remote server Management (iLO/iDRAC) and Basic firmware upgrades process.
• Knowledge on the OEM RMA process and Hardware Warranty identification.
• L1 Troubleshooting support for Workstations/DL-BL- HPE Servers and Storages.
• Good Knowledge on windows (DHCP, DNS, Active Directory) Basic knowledge on Linux and HP OneView.