Technical key Account Dubai UAE

Position: Technical key Account

Date posted: 2023-01-16

Industry: Logistics

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Bollore Logistics UAE

Description:

Bollore Logistics UAE is hiring- Technical key Account.

Main Responsibilities,

• Ensure data availability to Global / Regional Key Accounts to perform required customer Analysis.
• Monitor Data Quality / address any quality, quantity issue to relevant District, Country, and Region to perform Customer Analysis.
• Liaise with Product Colleagues to drive performance improvement / Corrective actions when performance level falls below required level.
• Ensure proper execution of agreed service and agreed KPI’s.
• Prepare monthly Score card – Quarter Business Review figures and lead / support client discussions, including monthly and quarterly meetings as needed in support of Key Account Manager’s team. 
• Liaise with Global Team for implementation and / or Re-engineering.
• Support Project Management of ongoing account specific project.
• Support Global Key Accounts / Regional Key Account on SOP establishment and update communication. Ensure full adherence of it throughout the organization.
• Support Key Account Manager (KAM), Global Account Manager (GAM) on adhoc quotations issuance and communication in line with profit guidance provided by KAM / GAM.
• Seek, promote, and initiate continuous improvement & cost saving opportunities.
• Develop KPIs and continuous improvement programs and processes.
• Manage / Monitor Electronic Data Interchange flows with clients if any.  

Required Skills/Knowledge,

• Good computer skills (particularly in MS Word, Excel, and Outlook).
• Good English communication skills (read, write, and speaking.
• Excellent at Business & Data Analytics.
• Experience in TMS extraction/data reporting.
• Possess strong Freight Forwarding knowledge (Air, Sea & Road)
• Personal communication skills and influential character.
• Required Work Experience
• 5 to 10 years of experience working in Logistics & Warehouse management in the freight-forwarding industry.

Required Qualifications

• Bachelor’s degree in Business Administration / Sales and Marketing or a relevant field.
• Required Languages
• English language skills (Oral & Written).