Service Desk Engineer Abu Dhabi UAE

Position: Service Desk Engineer

Date posted: 2023-07-02

Industry: Other

Employment type: Full Time

Experience: 2 to 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Abu Dhabi, United Arab Emirates

Company: Confidential

Description:

Hiring Service Desk Engineer Alpha Data Recruitment

  • Location: #AbuDhabi
  • Nationality: Any Arabic nationals
  • Duration: 2 year- Extendable
  • Bachelor’s degree in computer sciences or related fields
  • 2–3 years’ work experience in service desk/customer services
  • Experience in IT Service Management and ITIL framework/processes
  • Experience in handling and managing SLAs
  • Aware about ITIL Foundation.
  • Experience in using CRM/ITSM/ticketing tools
  • Excellent communication skills
  • Knowledge on Internet surfing, search engines, etc.
  • Appropriate typing speed: (English ~25 wpm)
  • Enthusiasm about Abu Dhabi, knowledge of Emirate growth plans, ongoing events, and general Government services will be helpful.
  • Network Administration experience (Monitoring, Implementation, Troubleshooting…etc.)
  • Application support knowledge and experience (SQL,DB) .
  • System Administration experience (Access management, DNS, email…etc.).

Leave a Reply

Your email address will not be published. Required fields are marked *