Service Desk Analyst Dubai UAE

Position: Service Desk Analyst

Date posted: 2023-07-26

Industry: Other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Service Desk Analyst Vacancy in Dubai

Responsibilities:

• Provide technical support to users (phone/email/chat).
• Troubleshoot and fix hardware/software issues.
• Document incidents and requests.
• Assist with software installations and updates.
• Ensure timely issue resolution.

Qualifications:

• IT knowledge and problem-solving skills.
• Good communication and teamwork abilities.
• Prior experience in technical support is a plus.