Service Advisor Dubai UAE

Position: Service Advisor

Date posted: 2023-08-29

Industry: Automobile

Employment type: Full Time

Experience: 3 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 6000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Our client in Automobile Industry is seeking to hire Service Advisor with Own Visa.

Tenure: 3 – 5 Months

Visa Status: Own Visa

Salary: AED5, 000.00 – AED6, 000.00 per month

• To receive customers, note down exactly the jobs required, provide estimate with job explanations, prepare job cards, follow up the jobs in the workshop, take approvals for additional repairs, inform any delays, deliver the vehicle and explain the invoice to customers.
• Attend promptly and greet with a smile
• Ask Question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
• Empathies and clarify customer requests.
• Minimum Experience: 3 to 5 years overall experience with automobile dealership – Out of which a minimum 3 years in Service Dept. as a Service Advisor.
• Minimum Qualifications and Knowledge: Diploma or Bachelor of Automobile /Mechanical Engineering.
• Job-Specific Skills: Automotive dealer / distributor business processes, working knowledge of MS office, ERP skills, customer handling skills and good communication skills.
• Behavioral Competencies: Customer service oriented, honest and responsible, cultural sensitive and Team work.